Free for hotel guests
Day passes
Bowness-on-Windermere
Macdonald Old England Hotel & Spa
Day Passes From £70
Treatments From £59
- Indoor pool with Lake Windermere views
- Thermal suite with sauna, steam and ice room
- Aromatherapy experience showers
Lakes Hotel & Spa
Guest Access
Free for all hotel guests
Day Passes
Not Available
Age Policy
Kids welcome from 8am-2pm.
Adults only after 2pm.
The Setting
Lakes Hotel & Spa offers one of the most unique spa experiences in the Lake District, featuring atmospheric mood lighting and a poolside bar where guests can enjoy prosecco while relaxing. The spa centres around a main pool with water features and a signature "secret button" that makes the entire pool bubble. The thermal facilities include two feature hot tubs, a traditional sauna, steam room, cold plunge pool, and poolside showers. Treatment rooms offer Elemis products with therapies ranging from deep tissue massage to BIOTEC facial technology treatments. Spa access is complimentary for all hotel and apartment guests. The spa operates extended hours from 8am to 10:30pm, with family-friendly swimming available until 2pm for children aged 16 and under (supervised). After 2pm, the spa becomes an adults-only environment.
Thermal Facilities
Experience Lakes Hotel & Spa's thermal suite featuring 4 heat experiences designed to promote relaxation, improve circulation, and enhance your overall wellness journey. Featuring both sauna and steam room experiences, each facility offers unique therapeutic benefits to help you unwind and rejuvenate.
Sauna
Traditional sauna for deep heat relaxation
Steam Room
Steam room for detoxification and respiratory benefits
Cold Plunge Pool
Cold plunge pool for contrast therapy and circulation
Poolside Showers
Refreshing poolside showers
Pools & Water Features
The water facilities at Lakes Hotel & Spa offer a serene experience designed to promote relaxation and improve circulation. Combining swimming facilities with hot tub relaxation, each facility is thoughtfully designed to enhance your wellness journey and provide moments of pure tranquility.
Main Pool
Indoor pool with water features and signature bubble function activated by secret button
Feature Hot Tubs
Two feature hot tubs for relaxation with atmospheric mood lighting
The Spa Menu
Treatments
Explore Lakes Hotel & Spa's curated menu of 19 luxury therapies across 3 categories, featuring Elemis products. From rejuvenating massages to revitalizing facial treatments, each experience is designed to restore balance and enhance wellbeing. Book in advance, see our FAQs for details.
Massage Therapies
6 TreatmentsElemis Expert Deep Tissue Tension-Ease Massage - Full Body
Elemis60 minutes
From £95
Deep tissue massage targeting tension and muscle knots for complete relaxation and renewal.
Elemis Expert Deep Tissue Tension-Ease Massage - Back
Elemis30 minutes
From £70
Focused back, neck and shoulder massage to release tension and soothe tired muscles.
Elemis Expert Peaceful Pregnancy Massage
Elemis60 minutes
From £95
Tranquil and restorative full body massage designed specifically for expectant mothers.
Lava Shell Full Body Massage
60 minutes
From £100
Unique full body massage using heated Lava Shells to release tension and promote deep relaxation.
Lava Shell Back Massage
30 minutes
From £75
Bespoke back, neck and shoulder massage using heated Lava Shells to ease tension.
Indian Head Massage
30 minutes
From £60
Soothing head, face, neck and shoulder massage providing instant relief from tension and stress.
Facial Treatments
11 TreatmentsElemis Expert Touch Renew Facial
Elemis30 minutes
From £65
Hydrating facial that lifts and firms, reducing the appearance of fine lines and wrinkles.
Elemis Expert Touch Renew Facial - Extended
Elemis60 minutes
From £90
Extended hydrating facial with clinically proven formulas for lifting and firming.
Elemis Expert Touch Reveal Facial
Elemis30 minutes
From £65
Resurfacing facial using Tri-Enzyme technology to minimise pores, blemishes and fine lines.
Elemis Expert Touch Reveal Facial - Extended
Elemis60 minutes
From £90
Extended resurfacing treatment revealing visibly smooth, glowing skin.
Elemis Expert Touch Define Facial
Elemis60 minutes
From £90
Energising facial that rejuvenates and sculpts using clinically proven intelligent skincare.
Elemis Expert Touch Nourish Facial
Elemis30 minutes
From £65
Nourishing triple cleanse facial with antioxidant-rich oils to boost skin radiance.
Elemis Expert Touch Nourish Facial - Extended
Elemis60 minutes
From £90
Extended nourishing treatment leaving skin rebalanced and revived.
Elemis Expert Tech Lift + Rejuvenate Facial
Elemis60 minutes
From £100
Advanced facial using microcurrent technology, Ultrasonic Peel and Oxygen Infusion for ultimate skin lift.
Elemis Expert Tech Smooth + Polish Facial
Elemis60 minutes
From £100
Resurfacing facial with Ultrasonic Peel, LED Light Therapy and Galvanic treatment.
Elemis Expert Tech Sculpt + Firm Facial
Elemis60 minutes
From £100
Ultimate multi-faceted facial customised to target your skin needs using multiple technologies.
Elemis Expert Tech Radiance + Revive Facial
Elemis60 minutes
From £100
Advanced facial with Ultrasonic Peel, Oxygen Infusion and Galvanic treatment for radiant skin.
Body Treatments
2 TreatmentsElemis Body Nectar Nourishing Wrap - Frangipani
Elemis60 minutes
From £95
Nourishing body wrap with Monoi Oil for super-hydration, includes a mini facial.
Elemis Intensely Cleansing Salt Scrub - Lime & Ginger or Frangipani
Elemis30 minutes
From £70
Invigorating salt scrub that gently exfoliates and encourages skin cell regeneration.
Policies
Access Details
Our directory helps you navigate the specific guest and public policies of Lake District hotel spas. For detailed information about spa access, time slots, and booking procedures, see our FAQs.
Hotel Guests
Free spa access for all hotel and apartment guests
Day Passes
Spa days not available
Pre-booking
Treatments require advance booking
Age Restriction
Under 16s welcome 8am-2pm (supervised). Adults only after 2pm
Spa Hours
8am-10:30pm (last pool entry 9:30pm)
Child Policy
Maximum 6 children in pool at one time, must be supervised by adult 18+
Book your Lakes Hotel & Spa experience
Reservations are highly recommended to ensure the highest level of personal service and availability.
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Day passes
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Day Passes From £60
Treatments From £110
- Resort leisure area for all hotel guests
- Two infinity pools with Lake Windermere views
- Wide range of thermal experiences including outdoor sauna and hot tubs
Expert Guidance
Common questions about navigating the Lake District's premier wellness retreats.
Is spa access included at Lakes Hotel & Spa?
Yes, spa access is completely complimentary for all hotel and apartment guests at Lakes Hotel & Spa. There are no extra charges, no time slot bookings, and no restrictions on usage. You can use the spa facilities from 8am right through to 10:30pm (with last pool entry at 9:30pm), coming and going as you please throughout the day.
This is a genuine standout compared to many Lake District spa hotels, where spa access often costs extra or comes with limited time slots. At Lakes Hotel & Spa, your stay includes full use of the main pool, two feature hot tubs, sauna, steam room, cold plunge pool, and poolside showers for the entire duration of your visit. The poolside bar is also accessible directly from the spa area, so you can enjoy a drink between dips without needing to change.
Spa treatments are available at an additional cost and require advance booking. For full details on access policies, see the spa access information section. You can also browse available treatments and prices.
This is a genuine standout compared to many Lake District spa hotels, where spa access often costs extra or comes with limited time slots. At Lakes Hotel & Spa, your stay includes full use of the main pool, two feature hot tubs, sauna, steam room, cold plunge pool, and poolside showers for the entire duration of your visit. The poolside bar is also accessible directly from the spa area, so you can enjoy a drink between dips without needing to change.
Spa treatments are available at an additional cost and require advance booking. For full details on access policies, see the spa access information section. You can also browse available treatments and prices.
Can children use the spa at Lakes Hotel & Spa?
Yes, children aged 16 and under are welcome to use the spa at Lakes Hotel & Spa between 8am and 2pm, provided they are supervised by an adult aged 18 or over. A maximum of 6 children are allowed in the pool at any one time. After 2pm, the spa becomes an adults only environment for the rest of the evening until closing at 10:30pm.
This split system works well for both families and couples. If you're visiting as a couple and prefer a quieter atmosphere, plan your spa time for the afternoon or evening when the space is reserved for adults. With the spa open until 10:30pm, there's plenty of time to enjoy the hot tubs, sauna, steam room, and poolside bar in a relaxed setting after the family swimming hours end.
For families, the morning sessions offer a great opportunity to enjoy the pool and hot tubs together before heading out to explore Bowness village, which is just a five minute walk from the hotel. For full details, see the access information section, or explore other Lake District spas with different age policies.
This split system works well for both families and couples. If you're visiting as a couple and prefer a quieter atmosphere, plan your spa time for the afternoon or evening when the space is reserved for adults. With the spa open until 10:30pm, there's plenty of time to enjoy the hot tubs, sauna, steam room, and poolside bar in a relaxed setting after the family swimming hours end.
For families, the morning sessions offer a great opportunity to enjoy the pool and hot tubs together before heading out to explore Bowness village, which is just a five minute walk from the hotel. For full details, see the access information section, or explore other Lake District spas with different age policies.
Can I visit Lakes Hotel & Spa for a spa day without staying?
No, the spa at Lakes Hotel & Spa is exclusively for hotel and apartment guests. Day passes and spa day packages are not currently available. This means the spa tends to stay quieter and more relaxed than venues that sell day passes alongside hotel bookings, which is something regular guests particularly appreciate.
If you do book a stay, spa access is complimentary with no extra charge and no time restrictions. You can use the pool, two hot tubs, sauna, steam room, cold plunge pool, and poolside bar from 8am until 10:30pm throughout your visit. Spa treatments using Elemis products are available at an additional cost and should be booked in advance.
If you're looking for a spa day experience in the Lake District without an overnight stay, several other spas in the area do offer day visitor packages. You can compare options on our homepage. For booking a stay at Lakes Hotel & Spa, see the booking section.
If you do book a stay, spa access is complimentary with no extra charge and no time restrictions. You can use the pool, two hot tubs, sauna, steam room, cold plunge pool, and poolside bar from 8am until 10:30pm throughout your visit. Spa treatments using Elemis products are available at an additional cost and should be booked in advance.
If you're looking for a spa day experience in the Lake District without an overnight stay, several other spas in the area do offer day visitor packages. You can compare options on our homepage. For booking a stay at Lakes Hotel & Spa, see the booking section.
What facilities are in the spa at Lakes Hotel & Spa?
The spa at Lakes Hotel & Spa features a main swimming pool with water features and a signature "secret button" that makes the entire pool bubble, two feature hot tubs with atmospheric mood lighting, a traditional sauna, steam room, cold plunge pool, and poolside showers. In total there are 4 thermal facilities alongside the main pool.
One of the most distinctive features is the poolside bar, where you can order prosecco, cocktails, and light bites without leaving the spa area. The atmospheric blue LED mood lighting throughout the pool and hot tub area creates a particularly striking ambiance during evening visits, and with the spa open until 10:30pm there's plenty of time to enjoy it after dark.
Treatment rooms offer Elemis products therapies including BIOTEC facial technology treatments that use microcurrent, ultrasonic, LED, and oxygen infusion technology for advanced skincare results. For full details on thermal facilities, see the thermal facilities section. Browse all available treatments and prices.
One of the most distinctive features is the poolside bar, where you can order prosecco, cocktails, and light bites without leaving the spa area. The atmospheric blue LED mood lighting throughout the pool and hot tub area creates a particularly striking ambiance during evening visits, and with the spa open until 10:30pm there's plenty of time to enjoy it after dark.
Treatment rooms offer Elemis products therapies including BIOTEC facial technology treatments that use microcurrent, ultrasonic, LED, and oxygen infusion technology for advanced skincare results. For full details on thermal facilities, see the thermal facilities section. Browse all available treatments and prices.
Is Lakes Hotel & Spa the same as the Burnside Hotel?
Yes, Lakes Hotel & Spa is the former Burnside Hotel, reimagined and upgraded into a five star property. The hotel is located at the same address on Lake Road in Bowness on Windermere, just a five minute walk from the village centre. If you've stayed at the Burnside before, you'll recognise the location but find a significantly enhanced experience throughout.
The rebrand reflects substantial investment in the property, including the addition of a full spa with 4 thermal facilities, a main pool with water features, two hot tubs, and a poolside bar. The hotel also features hot tub rooms with private balconies overlooking Lake Windermere, the Mizumi Asian restaurant, a cocktail bar, and Elemis spa treatments with advanced BIOTEC facial technology.
Spa access is complimentary for all hotel and apartment guests with no time restrictions, and the spa is open from 8am to 10:30pm daily. For an overview of everything available, see the thermal facilities and access information sections.
The rebrand reflects substantial investment in the property, including the addition of a full spa with 4 thermal facilities, a main pool with water features, two hot tubs, and a poolside bar. The hotel also features hot tub rooms with private balconies overlooking Lake Windermere, the Mizumi Asian restaurant, a cocktail bar, and Elemis spa treatments with advanced BIOTEC facial technology.
Spa access is complimentary for all hotel and apartment guests with no time restrictions, and the spa is open from 8am to 10:30pm daily. For an overview of everything available, see the thermal facilities and access information sections.